Orders Processing
All orders are processed and shipped within 5 to 8 business days using a tracked courier service. Processing times may vary depending on the brand and product.
Order Confirmation
After placing an order, you will receive an order confirmation email. We confirm inventory with our suppliers and will contact you if an item is on backorder or unavailable.
Order Shipment
If your order is in stock and charges are processed, it will ship within five business days from the date of your order. Tracking information is sent after the order leaves the warehouse. If you do not receive tracking information within six business days, contact info@elitegolff.com.
Shipping Area
No shipping outside the USA, with exceptions where the website permits checkout for an eligible destination or product.
Changing Address
If an order has processed or shipped and you want to change the address, we will do our best to accommodate the request. Any additional freight charges caused by the change are the customer's responsibility.
Shipping Times
All shipping times are estimates and are not guaranteed. Most orders ship within 1 to 5 business days and delivery generally takes another 5 to 8 business days, for an estimated 6 to 13 business days. Times may vary by brand and whether an item is made to order.
Shipping Options
Our base Curb-side Pickup shipping option is free and usually takes between 5 and 8 business days to arrive at your doorstep after the order is submitted.
- Threshold Shipping: The item is brought onto your porch or into a sheltered or garage area.
- White Glove Delivery: The item is brought into your room of choice, with minor assembly and packaging removal included.
Contact Information
Business Name: EliteGolff
Email: info@elitegolff.com
Phone: 213-315-2978
Customer Service Hours: Every Day 9am-6pm PST